Ethics in Aviation - Passenger Behavior in Flight

I've had the opportunity to travel a lot with my family. My parents have told me about a time when it was special to be able to fly. When they were young, people boarded a flight dressed up and treated each other with common courtesy. The flight attendants were pleasant and made the experience worth the money you were spending to travel.  

Today, we are in an environment where that aviation industry is understaffed in most positions and operating expenses are at an all time high. The travel experience today is expensive and not always that enjoyable. People traveling have begun to act so poorly. Flight attendants are there to maintain safety in the cabin, but their ability to handle a bad situation is limited when in the air. So, when does a flight attendants response cross the line between ethical behavior, aircraft safety and self-defense?  And, what are the airlines doing to solve this problem?  

The reports of unruly passengers are becoming more frequent. Situations where flight attendants are being taken to the hospital after the flight is over because they were punched or being followed in the airport and scared for their safety. According to the Chicago Sun Times (November 2022), there have been so many reports of inappropriate behavior that there is now legislation in front of Congress to help the flight attendants - the Abusive Passenger Act. While I'm not a proponent of too much government oversight, I do agree with this action. People who can't keep themselves under control on an airplane should be put on the no-fly list. The only way to correct this behavior is with tougher penalties. It's time for the FAA and the airlines to step up and solve this major problem.  

https://www.msn.com/en-us/travel/news/united-airlines-flight-attendant-sent-to-hospital-after-unruly-passenger-incident/ar-AA146pan

https://chicago.suntimes.com/2022/11/14/23453995/flight-attendants-unruly-passengers-federal-legislation-no-fly-list-editorial